1. CUHK Signed Messages
- How do we verify e-mails
that claimed to be digitally signed by
CUHK users?
- I'm not a CUHK user. How
can I send encrypted e-mails to CUHK
members?
- I've received a CUHK e-mail
with smime.p7s attachment and it said "This
is an SMIME signed message". What does
it mean?
- How do I recognize
signed/encrypted messages in my
e-mail applications? Do I have
to check the identity of emails
sent by CU every time?
- Can I encrypt/decrypt
e-mail in webmail?
2. CU Link and Private Key
- When should I put my private
key on CU Link?
- Encrypting and
decrypting
e-mail is slow with CU Link,
why?
- What if the private
key is compromised?
- What if the private
key is lost?
3. Others
- Why face-to-face
verification is required during the
certificate application process?
- Should I delete the
expired certificates from my browsers/e-mail
programs?
- How
to check whether it is a genuine CUHK webpage by digital certificate?
1a. How do we verify
e-mails that are claimed to be digitally
signed by CUHK users?
To verify e-mails that are claimed
to be digitally signed by CUHK users,
you need to install
the
CUHK
Root
CA Certificate into your Internet
browsers and e-mail applications.
By installing
the CUHK Root CA Certificate, all
digital certificates issued by CUHK
CA will be
'trusted' automatically. So it is
very important to verify that the
root certificate
you are installing is genuine, not
a fake root certificate generated
by someone
with malicious intention.
Please visit the following pages for details:
- Steps for Internet Explorer, Outlook
2002/2003, and Outlook Express 6 Users
http://www.cuhk.edu.hk/ca/installroot_ie.htm
- Steps for Netscape 7.x Users
http://www.cuhk.edu.hk/ca/installroot_ns.htm
top
1b. Im not a
CUHK user. How can I send encrypted e-mails
to CUHK members?
To send encrypted e-mails to CUHK members,
in your e-mail programme, you must
(1) Install the CUHK Root CA Certificate
By installing the CUHK Root CA Certificate,
all digital certificates issued by CUHK
CA will be 'trusted' automatically.
Steps for Internet Explorer, Outlook
2002/2003, and Outlook Express 6 Users
http://www.cuhk.edu.hk/ca/installroot_ie.htm
Steps for Netscape 7.x Users
http://www.cuhk.edu.hk/ca/installroot_ns.htm
(2) Setup CUHK LDAP Server
This will let you lookup your target
recipients' CUHK certificates on the
CUHK LDAP server.
Steps for Outlook Express 6 Users
http://www.cuhk.edu.hk/ca/setupldap_oute.htm
Steps for Outlook 2002/2003 Users
http://www.cuhk.edu.hk/ca/setupldap_outlook.htm
Steps for Netscape 7.x Users
http://www.cuhk.edu.hk/ca/setupldap_nsmail.htm
After the above setup, you can now
send encrypted e-mails to CUHK members.
top
1c.
I've received a CUHK e-mail with
smime.p7s attachment and it said "This
is an SMIME signed message". What does
it mean?
This means that it is a digitally signed message.
You should open the digital certificate
to check the identity of the sender. To
improve security, all notifications that
sent through the following ITSC systems
will be signed with CUHK CA Certificates
starting from.
- Jun 23 - ITSC Electronic HelpDesk
(cumassmailing@cuhk.edu.hk)
- Jul 7 - ITSC Accounts Information Management
System (account-help@cuhk.edu.hk)
- Jul 7 - ITSC Abnormal Network Traffic Alert
System (resnet-help@cuhk.edu.hk)
- Jul 14 - CU Mass Mailings (cumassmailing@cuhk.edu.hk)
You
are strongly advised to install
the CUHK Root CA Certificate. This allows browsers and e-mail applications
to trust certificates issued by CUHK CA automatically,
which saves you a lot of time.
Please be aware that not all e-mail applications
support this feature (e.g. Webmail). In
such cases, you will receive emails with
attachments such as smime.p7s
(or p7m). Please read the following faq
on how to vertify signed/encrypted
messages in various e-mail applications.
top
1d.
How to verify signed/encrypted
messages in my e-mail applications?
If a digital signature can be verified, you can
be sure about the sender's identity, and
that the e-mail has not been tampered with
during transmission. However, some e-mail
applications do not support digital signature
verification. In those systems, you will
find an attachment named "smime.p7s" in
the e-mail. Webmail systems, in general,
lack digital signature verification support.
Below are e-mail applications that support digital
signature verification.
a . Outlook/Outlook
Express
b. ThunderBird
c. Eudora
For more convenient access to CUHK webpages and
e-mails, you are strongly advised to install
CUHK Root CA Certificate into you Internet browsers
and e-mail applications. With the installation,
all digital certificates issued by CUHK CA will
be trusted automatically.
top
1e.
Can I encrypt/decrypt e-mail in webmail?
No. At present, most of the webmail services do not support secure e-mail.
top
2a. When should
I put my private key on CU Link?
If you want to use your private key on
public PCs, we strongly recommend you
not to install the private key there.
Instead, put your private key on your
CU Link. You can then send/read secure
e-mail on those PCs while your private
key will never leave your CU Link.
The PCs must have smart reader and appropriate
software installed.
top
2b.
Encrypting and decrypting e-mail is slow
with CU Link, why?
Since the computing power of a smart card
is much less than that of a desktop Pentium
PC, it will take much longer for CU Link
to encrypt or decrypt a e-mail. The time
taken, however, is independent of the
message size.
top
2c.
What if the private key is compromised?
If your private key is compromised, you
should:
- Stop using the old private key to
sign message;
- Fill-in one of the following forms
and contact us immediately to revoke
your private key:
Client
Certificate Revocation Form, or
Server
Certificate Revocation Form, or
Object
Signing Certificate Revocation Form;
- Contact people who will send encrypted
messages to you to stop using your
old public key.
top
2d.
What if the private key is lost?
There is no way to recover your private
key from either your Digital Certificate or your
public key. That is why private key is so important
that you must take precautions against losing it
accidentally or due to hard disk corruption, virus
infection, etc.
If you lose your private key, you cannot sign digital
signature, nor read messages encrypted with your
public key.
If you selected the Basic (Default) Option
during certificate application, your private key
was generated and backed up by ITSC. Please contact
us at https://helpdesk.itsc.cuhk.edu.hk/group/ca-help to
recover your private key.
top
3a.
Why
face-to-face
verification
is
required
during
the
certificate
application
process?
If you are applying for a digital certificate for the first time, the application
process could not be completed entirely on-line. Although you already authenticated
with your Computing ID and CWEM password during the first part of the on-line
application process, if we issue the certificate right away, the security level
of that certificate will be decreased to the same level as CWEM password.
Once you got a digital certificate, any subsequent secure verification could
be done on-line. For example, you can complete certificate renewal and server
certificate application completely on-line.
top
3b.
Should I delete the expired certificates from
my browsers/e-mail programs?
Your expired certificates and the corresponding
private keys will still be useful for decrypting
old e-mail messages, which were encrypted by
those expired certificates. So you should not
delete any expired certificates. Actually you
should backup all the certificates so that you
can still access old encrypted messages in case
your PC crashes.
top
3c. How
to check whether it is a genuine CUHK webpage by digital certificate?
In our webpages, digital certificates is
applied when
- collecting your CWEM login
information, e.g. CUHK
Webmail System
- requestng your personal information like
bank account, e.g. CUHK
e-Payment System
These websites have also adopted Secure
Sockets Layer (SSL) 128-bit encryption
for data transfer to ensure a secure flow
of information. That is, your entered information
is changed to unreadable code before transmission,
and only authorized receivers can unlock
the encryption to view your information.
By the following steps to check whether a webpage uses the genuine
CUHK digital certificate issued by CUHK
Root Certification Authority (CA) or Hongkong Post e-Cert.
A. Check if the Lock Icon appears next the address bar.
B. For advance option, the following can be checked.
1. Check the Certificate Serial Number/ Thumbprint of the Certificate,
2. compare them with Hongkong Post or CUHK Root CA.
A. Locate
a lock icon next to the adress bar of your
internet browser. This indicates the
website is encrypted. Click once and you can find the general informaiton about this Certificate.
B1. Click "view certificates " for more information about the certificate.
B2. Click on the “details” tab in the above
certificate window and compare them with Hongkong Post e-Cert or CUHK Root CA.
CUHK Root CA
Go
to CUHK
Root CA webpage to
check whether the thumbprint of the site
is the same as the certificate fingerprint
of the genuine CUHK Root CA certificate |
Hongkong Post CA
Go
to Hongkong Post e-Cert, enter the Server name to
check whether the Serial Number of the site
is the same as Serial Number
of the genuine Hongkong Post e-Cert CA. |
 |
 |
| |
|
If they are
the same, the site you checked has a
genuine certificate issued by CUHK
Root CA or Hongkong Post e-Cert..
top
|
Campus-wide E-mail (CWEM)
