Evaluating the Impact of the Early Feedback Collection System
Principal Supervisors

Professor Flora Ning
Dr. Will W.Y. Ng


9 months

Approved Budget

HK $230,000

  • Abstract
  • Brief write-up
  • Video Report


  • In response to a recommendation from the University Grants Committee, the Early Feedback Collection System was introduced in 2015 to collect midterm feedback from students on the quality of individual courses.

  • This evaluation study conducted from the users’ perspective aims to ascertain the impact of this early feedback exercise in effecting improvements in instructional quality and student learning.

  • A mixed-method approach (involving questionnaire survey and semi-structured interviews) is adopted for this study to elicit detailed opinions and experiences from the users regarding the effectiveness of the early feedback system.

  • The knowledge gained from the analysis will be communicated back to senior management to inform future planning and decision-making. Suggestions and recommendations derived from this evaluation will also be provided to the university for consideration and further action.

Brief write-up

Project objectives

The project is aimed at: 1) investigating student and teacher users’ experience with the Early Feedback Collection System (EFCS); 2) examining if and how teachers and management utilized the midterm student feedback data to improve teaching and learning; and 3) soliciting students’ and teachers’ views of the effectiveness of this initiative.

Activities, process and outcomes

To understand users’ experience of the EFCS, a mixed-method approach was adopted. Ten students and seven teachers were interviewed, and 32 teachers responded to an online teacher survey. Findings included participants’ experience on the usage of the EFCS, and their perception of the effectiveness of this system. While the teacher survey revealed a pessimistic view of the EFCS’s influence on student learning, the majority of student and teacher interviewees affirmed its values in promoting communication between students and teachers.

Deliverables and evaluation

Deliverables included a teacher questionnaire and a report on the study.

Dissemination, diffusion, impact and sharing of good practices

The report was presented at the Senate Committee on Teaching and Learning. Suggestions to enhance the system and its usage were put forward. In response to the concern of low engagement in using EFCS, in the new round of mid-term feedback evaluation exercise, a poster was disseminated as a promotion of the EFCS in February 2019, encouraging students to provide their comments to teachers.

Video Report

Please click the following link for viewing the report.