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  System Outage for Data Conversion in CUSIS Release 2 during 15-22 Oct
 
 

To accommodate the launch of CUSIS Release 2 on 22 Oct 09:00, a temporary shutdown of CUSIS is scheduled for data conversion and programme update. During CUSIS outage period, majority of the campus-wide applications (e.g. CWEM, VPN, Wi-Fi, WebCT, Moodle, CUForum etc) are still running as usual except the one listed in the table.

Last update: 22 Oct 2010 08:00

  Reference Code Systems/Services Affected Status Outage Period
1 ITSC-CU-001

CUSIS

  • Update of personal information
  • Browsing course catalog and program information
  • Making online payments
  • View unofficial transcript
  • etc

Service Resumed and Available

15 Oct 00:00 - 22 Oct 09:00
2 AMSD-R2-009 RES - Transcript Application (UG Students) Service Resumed and Available 15 Oct 00:00 - 22 Oct 09:00
3 AMSD-R2-010 MyCUHK (portal.cuhk.edu.hk) Service Resumed and Available 22 Oct 00:00 - 22 Oct 02:00
4 CCD-R2-002

Student CU Link Card Issuance

  • No Student CU Link new card issuance
  • No student CU Link card replacement /upgrade due to a change of student data, expiry date or library privilege
  • Card services for staff will not be affected
Service Resumed and Available 15 Oct 00:00 - 22 Oct 09:00
5 AMSD-R2-002 Alumni Service
  • Update of personal contacts via alumni data form
  • Application for alumni library card/ digital library service
  • Application for free lifetime email forwarding address (name@alumni.cuhk.net) #
  • Use of campus Wi-Fi service
    # current email forwarding service will not be affected

Please visit the website of the Alumni Affairs Office for details (www.alumni.cuhk.edu.hk).

Service Resumed and Available 14 Oct 09:00 - 22 Oct 09:00

 

Note:

  • For departmental systems arrangement, please contact corresponding system support.
  • Please frequently visit this page for the latest work status.
  • For enquiry, please write to ITSC Electronic HelpDesk at https://helpdesk.itsc.cuhk.edu.hk/group/cusis-help