eLearning Homepage | Contact us |Search blank
homenewreffaqapplylogin  

FAQ

FAQ on Course Migration
I have received a notification that my WebCT courses at CE3.8 were copied to CE6 for trial.  What should I do to check the CE6 courses?
What changes would happen to my course after migration from CE3.8 to CE6? Can I know exactly what will be migrated and what won't?
I'm confused about roles defined by the tabs "Build", "Teach" and "Student View".
My current CE3.8 courses were copied to CE6 for trial.  If I want to prepare courses for 2007-08, what should I do?
If I had not used WebCT before and would like to start using it for 2007-08, can I apply a course earlier than Aug to prepare?
FAQ on Log in to WebCT

How to fix the Java Runtime Environment error that reported from the browser checker of WebCT?

Why the browser checker always say I have the unsupported version of Java Runtime Environment 1.6? What is the supported version of Java Runtime Environment for WebCT CE6?
How do I log in to my WebCT course?
I do not have a Computing ID/CWEM password. How can I get it?
No course is shown in the list after I log in to WebCT. Why? How can I add course to WebCT?
FAQ on Course Management
How can I add a student into my WebCT course?
How can I add a instructor/TA into my WebCT course?
I couldn't find the customized buttons at my course Home Page. How can I add them back?
How can I make a backup of my course in CE6?
How can I download my backup file?
FAQ on General issues
I got a "Pop-up Blocker Check" alert when I visit CE6. What can I do to get rid of it?
I got an "Error uploading file" alert when I upload file, how can I get rid of it?
I got a Security Alert for asking to accept the Server Cert every time I login WebCT, how can I get rid of it?
If I cannot find my answer in this FAQ list, how can I submit my question?

 

For any enquires on WebCT, please send your requests / problems at
https://helpdesk.itsc.cuhk.edu.hk/group/webct-help

 

Footer