General

  1. Why are these measures introduced?
  2. Where can I have the latest number of University members confirmed or preliminarily confirmed with COVID-19 infection?
  3. Do I need to present a Vaccine Pass upon campus access?
  4. I have recovered from COVID-19 recently. Do I need to take the vaccines?
  5. I have recovered from COVID-19 recently and need not take the vaccines. How can I prove my recovery status upon entering the campus?
  6. I have recovered from COVID-19. Do I need to test myself regularly?
  7. Where can I update my vaccination record if I've taken the third dose?
  8. Can I have parties or gatherings on campus?
  9. How can I report my vaccination record or submit test result?
  10. Am I required to produce a medical certificate if I have a condition meaning I am unable to get vaccinated?
  11. Can I provide the COVID-19 test results by using the self-testing kits available at a pharmacy?
  12. If I have not yet taken the second dose of vaccine, do I need to do self-testing once every seven days?
  13. Does the University recognize vaccines administered outside Hong Kong? Do I still need to undergo regular testing?
  14. Do I need to take a booster dose of a COVID-19 vaccine?
  15. What would happen if I decide to get vaccinated but suffer serious side effects? If any adverse reaction occurs after vaccination, what is the University's advice?
  16. Is there any health advice I should take heed of?
  17. Who can I call or e-mail if I need more advice?

Students

  1. I am a non-local student who plans to come back to Hong Kong. What boarding, quarantine and testing requirements are in place now?
  2. I am a non-local student who is about to come to Hong Kong and undergo quarantine. Is it acceptable if I take the vaccination after the quarantine?
  3. I am a resident student preliminarily tested positive. What should I do when I am awaiting admission to hospital?
  4. If a resident student tests positive for COVID-19, is there any plan to transfer the student to a designated area on campus?
  5. Is there any dedicated accommodation for positive cases?
  6. There is a positive case in my hostel. What kind of measures will be taken to prevent other residents from being infected?
  7. What if some residents do not observe social distancing measures?
  8. I am not a confirmed case nor a close contact of a confirmed case. Why does the hostel request me to move to another room?
  9. I am not a resident student but have tested positive for COVID-19. What should I do?
  10. If I have tested positive for COVID-19 using the Rapid Antigen Test (RAT), what should I do if I want to apply for absence from tests/examinations/other forms of assessment?
  11. What should I do if I am a close contact of a COVID-19 case?
  12. Where can I seek mental health support in times of pandemic?
  13. Given the latest local pandemic developments, what special teaching arrangements are in place?
  14. Can I borrow any laptop computers from the University for online learning?
  15. Any new measure to facilitate students' online learning from home?
  16. What if I need additional data/Wi-Fi plan during my quarantine period?
  17. What special measures are in place for resident students?
  18. What are the consequences if I do not want to be vaccinated or do regular self-tests?
  19. I will not enter campus during long holiday/semester break. Can the regular tests be exempted during this period?
  20. I am a part-time student who only comes to campus once a week. Do I have to fill in the vaccination/testing report form?
  21. Can I obtain testing kits from the University?
  22. The HKSAR Government has recommended teenagers aged 12 to 17 years to receive one dose of Comirnaty vaccine, instead of two doses. If I am a student aged 17 or below, under the new measure, do I need to take one dose or two doses? And do I need to do regular self-testing once every week if I have only taken one dose?
  23. I am instructed by the Government to undertake compulsory quarantine/testing. Can I have special class arrangements?

Staff

  1. Given the latest local pandemic developments, what special work arrangements are in place?
  2. What should staff members do if they test positive for COVID-19?
  3. I am a member of staff who lives on campus. What should I do if I test positive for COVID-19?
  4. What should heads of departments/units do if their employees test positive for COVID-19?
  5. What should staff members do if they are classified as close contacts of COVID-19 cases?
  6. Suppose a fully vaccinated employee had tested positive, underwent quarantine for 7 days, and tested negative on Day 6 and 7. But then his father who lives together tests positive. Will this employee be classified as a close contact and need to undergo quarantine again?
  7. I am a member of staff who lives on campus. What should I do if I am classified as a close contact?
  8. Where can I learn of the leave and work arrangements for University appointees infected with COVID-19 or regarded as close contacts?
  9. Where can I seek support for maintaining health and well-being in times of pandemic?
  10. Is there still a need to report a confirmed case to UHS if the infected employee has been working from home for a while?
  11. If staff members in my unit got infected with COVID-19, how can I seek disinfection service for affected working areas?
  12. Will EMO provide disinfection/cleansing of affected office/area in Prince of Wales Hospital as well?
  13. What is expected from the staff quarters administration to handle cases of infected residents?
  14. I am a member of staff living on campus. What measures do my household members and I need to observe? If not, what are the consequences?
  15. If staff members are instructed by the Government to undertake compulsory testing, can special work arrangements be made for them?
  16. Where can I find a comprehensive protocol for workplace and staff management?
  17. Is it compulsory to take a rapid antigen test or be tested for COVID-19 prior to coming to work or entering the University campus?
  18. What are the consequences if I do not want to be vaccinated or do regular self-tests?
  19. I am a Terms C staff without a computer account. How do I complete the online vaccination/testing report form?
  20. I am a staff member working outside CUHK's main campus. Do I have to fill in the vaccination declaration form?
  21. I am a part-time staff member working on CUHK's main campus. Do I have to fill in the vaccination/testing report form?
  22. I am employed by a contractor to work on CUHK campus. Do I have to fill in the vaccination declaration form before entering campus?
  23. Any measures for campus visitors?
  24. I will not take vaccination and will do the regular self-testing. Can I apply for time release when doing the regular self-testing?
  25. Can I obtain testing kits from the University?
  26. Can I get vaccination leave if I take my third dose of vaccine?

General

  1. Why are these measures introduced?

    The University has a responsibility to ensure the health and safety of all members of our community. With the pandemic showing no sign of easing globally, we cannot take Hong Kong's continued stability for granted, and ongoing vigilance is required to guard against the risks of further outbreaks. Alongside other public health measures, vaccination is a fundamental ingredient in the battle against the pandemic.


  2. Where can I have the latest number of University members confirmed or preliminarily confirmed with COVID-19 infection?

    The University has created a dashboard of the latest number of University members confirmed or preliminarily confirmed with COVID-19 infection, so that everyone can keep abreast of the latest situation on campus. Please visit the Confirmed COVID-19 cases in CUHK webpage.


  3. Do I need to present a Vaccine Pass upon campus access?

    Yes. As the government has launched a Vaccine Pass scheme, visitors will be required to present their Vaccine Pass for verification to show evidence of vaccination or exemption for medical reasons upon campus access. Please click here for the Vaccine Pass dosage schedule.

    If you have once contracted and recovered from the virus, please download the recovery record QR code through the government’s COVID-19 Electronic Vaccination and Testing Record System. The QR code is valid within 180 days, i.e., six months from the recovery date, during which you may present it as a substitute for the vaccination record. You may save the code in the LeaveHomeSafe mobile application to facilitate scanning. You are also advised to check out the dosage schedule of Vaccine Pass and take the jabs required after recovery to comply with the entry requirement.

    Staff and students accessing campus via CULink cards are reminded to upload their most updated vaccination records or proof of medical exemption to the VTR portal. We urge you to upload your vaccination records to the latest version of the Leave Home Safe app so you can continue to access facilities such as canteens and other venues across the city covered by the government’s scheme.


  4. I have recovered from COVID-19 recently. Do I need to take the vaccines?

    Please visit the government’s website for vaccination recommendation if you have recovered from COVID-19 and are looking for information about your jab options.


  5. I have recovered from COVID-19 recently and need not take the vaccines. How can I prove my recovery status upon entering the campus?

    You may present one of the following documents as proof of recovery: recovery record QR code downloaded through the COVID-19 Electronic Vaccination and Testing Record System, discharge letter, isolation order, SMS, electronic or paper record of positive nucleic acid test result issued by the government or private laboratories recognized by the Department of Health, SMS or electronic record of completed declaration on the government’s Declaration System for Individuals Tested Positive for COVID-19 Using Rapid Antigen Test, other recovery proofs issued by the government or the Hospital Authority, or medical exemption certificate issued by a doctor.

    In compliance with the Vaccine Pass requirement, starting 1 July, only the recovery record QR code or the vaccination record QR code with your recovery status incorporated will be accepted as a proof of recovery. You are recommended to save the recovery record QR code in the LeaveHomeSafe mobile application to facilitate scanning.

    A photo shot of a positive rapid antigen test result will not suffice as proof of infection or recovery. Please report your positive test result to the Declaration System for Individuals Tested Positive for COVID-19 Using Rapid Antigen Test, or call the Centre for Health Protection’s automated system at 1836 119 if you have difficulties accessing the online platform or miss the reporting deadline.

    Recovered persons are also advised to check out the dosage schedule of Vaccine Pass to take the jabs required after recovery.


  6. I have recovered from COVID-19. Do I need to test myself regularly?

    If you have recovered from COVID-19, you do not need to test yourself within six months after recovery, unless you are instructed otherwise by the government or a healthcare professional. Six months after recovery, you should take the jabs required by the Vaccine Pass, or undertake self-testing once every week if you are proven unfit for vaccination.


  7. Where can I update my vaccination record if I've taken the third dose?

    You may update your record at the University's Vaccination/Regular Testing Report System, updated from time to time to enable reporting of statuses or information required.


  8. Can I have parties or gatherings on campus?

    The University has a zero tolerance approach to parties and gatherings on campus. The government has announced a ban on public gatherings of more than two people with strict penalties in place. The University will not hesitate to pursue disciplinary action up to and including instant exclusion from residence in the event that unauthorised parties or gatherings take place on campus.


  9. How can I report my vaccination record or submit test result?

    You can complete the online form on the COVID-19 Vaccination/Regular Testing Report System (VTR) at https://cloud.itsc.cuhk.edu.hk/webform/view.php?id=13638334.


  10. Am I required to produce a medical certificate if I have a condition meaning I am unable to get vaccinated?

    Yes, please upload an image of the medical certificate issued by a registered doctor / hospital when you submit your online vaccination/testing report form.


  11. Can I provide the COVID-19 test results by using the self-testing kits available at a pharmacy?

    Yes. The University accepts results from government recognised PCR-based nucleic acid test for COVID-19 as well as commercially available COVID-19 rapid test kits.


  12. If I have not yet taken the second dose of vaccine, do I need to do self-testing once every seven days?

    You will need to provide the appointment date of your second dose as well as conduct self-testing once every seven days before your second dose is administered. Self-testing is additionally required on the seventh day after the second dose of your vaccine. No further self-testing will be required but you will need to retain your vaccination record as proof of your vaccination.


  13. Does the University recognize vaccines administered outside Hong Kong? Do I still need to undergo regular testing?

    The University recognizes all official vaccination records issued by the home countries or regions of the staff or students concerned.


  14. Do I need to take a booster dose of a COVID-19 vaccine?

    All eligible staff and students are encouraged to take a booster dose of a COVID-19 vaccine. University appointees will be granted one day of vaccination leave for their booster dose.


  15. What would happen if I decide to get vaccinated but suffer serious side effects? If any adverse reaction occurs after vaccination, what is the University's advice?

    If you experience any serious side effects, you should go to hospital immediately. Healthcare professionals will offer advice, manage your condition and assess any further reporting to the Department of Health (DH).

    For financial support, the Finance Committee of the Legislative Council has approved the establishment of an Indemnity Fund for Adverse Events Following Immunization with Coronavirus Disease-2019 (COVID-19) Vaccines (AEFI Fund). The Fund is designed to provide financial support to eligible individuals who can prove suffering unexpected serious adverse events (SAEs) associated with COVID-19 vaccine. For more information, please visit: https://www.covidvaccine.gov.hk/en/AEFI_Fund


  16. Is there any health advice I should take heed of?

    To prevent the spread of COVID-19, the Committee on Health Promotion and Protection strongly urges all staff and students to adopt the health advice of the Centre for Health Protection, Department of Health. For details, please go to http://www.cuhk.edu.hk/health_promote_protect/.


  17. Who can I call or e-mail if I need more advice?

    COVID-19 (medical) hotline: 3943 6436 (office hours)
    COVID-19 (non-medical) hotline: 3943 0899 (office hours)
    E-mail (medical enquiries): healtheducation.uhs@cuhk.edu.hk
    E-mail (non-medical enquiries) : erg@cuhk.edu.hk



Students

  1. I am a non-local student who plans to come back to Hong Kong. What boarding, quarantine and testing requirements are in place now?

    You may refer to this concise guide for the Hong Kong government's boarding and quarantine requirements for inbound travellers. Citizens from Guangdong and Macau may also consider applying for Come2hk scheme to enter the city without the need to undergo compulsory isolation.


  2. I am a non-local student who is about to come to Hong Kong and undergo quarantine. Is it acceptable if I take the vaccination after the quarantine?

    For non-local students who plan to come to Hong Kong, it is acceptable to get vaccinated after the quarantine. You should provide official documents showing your arrival date and conduct self-testing once every week prior to receiving the vaccination. For further enquiries, new non-local students are asked to contact the Office of Admissions and Financial Aid; other Undergraduate Students please contact the Office of Student Affairs; Postgraduate Students please contact the Graduate School Office.


  3. I am a resident student preliminarily tested positive. What should I do when I am awaiting admission to hospital?

    If you are tested positive, please inform your hostel office and your department head, who will contact the University Health Service to follow up with the Centre for Health Protection on the arrangements. You will be transferred to the designated building for preliminary positive cases, where the rooms have designated bathrooms and meals will be arranged. While awaiting admission to hospital, please also read carefully and observe the guidelines in the 'Handbook for Persons Tested Preliminarily Positive or Positive Pending Admission to Hospitals or Isolation Facilities' by the government.


  4. If a resident student tests positive for COVID-19, is there any plan to transfer the student to a designated area on campus?

    The University has already designated a building for accommodating resident students preliminarily tested positive for COVID-19. In addition, all student hostels on campus have also designated rooms for contingency purposes. We will continue to extend provision wherever may be possible. These arrangements are made with reference to Centre for Health Protection’s latest advice on ‘Points to Note for Persons Pending Admission’ and ‘COVID-19 Infected Persons Discharge Criteria’.


  5. Is there any dedicated accommodation for positive cases?

    The University has commissioned a dedicated residential facility to quarantine positive and manage step down student resident cases on campus to maximise capacity in the event more positive cases emerge over the coming days and weeks.


  6. There is a positive case in my hostel. What kind of measures will be taken to prevent other residents from being infected?

    When a positive case is identified in a hostel, thorough disinfection will be carried out in the room concerned and communal areas. Close contacts of the positive case will be arranged by the hostel to stay in designated rooms and conduct regular tests. Meals will be provided for close contacts who are required to stay in the designated rooms.

    Please refer to the StayHomeSafe Scheme website for home quarantine measures about close contacts. Home care guidelines can be found on http://www.ccouc.cuhk.edu.hk/home-care-guidelines-covid-19.


  7. What if some residents do not observe social distancing measures?

    To prevent infection and reduce the risk of virus transmission, all residents must strictly observe infection control measures, including wearing a mask at common areas, avoiding group gatherings, using the facilities of his or her own floor, etc. Those who breach the infection control measures will be liable to disciplinary action that could extend as far as exclusion from the hostel.


  8. I am not a confirmed case nor a close contact of a confirmed case. Why does the hostel request me to move to another room?

    As stated above, the University is transferring resident students preliminarily tested positive for COVID-19 to a specific area on campus. All student hostels have also allocated rooms for contingency purposes. A resident may be required by the hostel office to temporarily relocate to another assigned room in order to arrange potentially segregated groups of rooms for close contacts or preliminary positive cases. Thorough disinfection will be carried out in the room concerned.


  9. I am not a resident student but have tested positive for COVID-19. What should I do?

    You should stay at home and await government instructions. Meanwhile, please inform your department head of your test results, and of your last visit to campus for any necessary follow-up.


  10. If I have tested positive for COVID-19 using the Rapid Antigen Test (RAT), what should I do if I want to apply for absence from tests/examinations/other forms of assessment?

    If you have tested positive for COVID-19 using Rapid Antigen Test (RAT), please report via the “Declaration System for individuals tested positive for COVID-19 using Rapid Antigen Test” of the Government and download the Isolation/Quarantine Orders as supporting document to apply for absence.

    If you have also made use of specimen collection stations for polymerase chain reaction (PCR) testing, please submit the positive test result (e.g., SMS message) as supporting evidence to apply for absence.

    If you have sought medical advice at Hospital Authority Designated Clinics for COVID-19 Confirmed Cases, please provide medical certificate to apply for absence.

    The supporting document obtained in one of the above categories can be submitted to the course teachers, departments or offices concerned to apply for absence from tests/examinations/other forms of assessment.


  11. What should I do if I am a close contact of a COVID-19 case?

    Please refer to the StayHomeSafe Scheme website for home quarantine measures about close contacts. Home care guidelines can be found on http://www.ccouc.cuhk.edu.hk/home-care-guidelines-covid-19.


  12. Where can I seek mental health support in times of pandemic?

    You can contact our Wellness and Counselling Centre at 3943 7208 or 3943 3493 during office hours, or our 24-hour hotline 5400 2055. You can also download our Sunshine@CUHK mobile app to access tips and information about mental wellness and related activities.


  13. Given the latest local pandemic developments, what special teaching arrangements are in place?

    All classes will remain online for the remainder of Term 2 2021-22, with the exception of a few lab-based/practical courses or courses provided that they have genuine justifications and strictly adhere to all precautionary measures including small class size and students and teachers concerned have taken at least one dose. All those participating in lab-based or practical classes should be especially vigilant to the risk of infection – extra measures including rotating teams, reduced student numbers in classes and ensuring social distancing should be adhered to at all times.

    As the continuation of online delivery for the rest of the term may disrupt individual study plans, students who feel their programme is adversely impacted by these arrangements may apply for late drop according to standing procedures. Please contact your Faculty or Department if you would like additional information about and what this might mean for your circumstances.

    Online examination will be the default mode of assessment, including mid-term tests/assessments.


  14. Can I borrow any laptop computers from the University for online learning?

    The University has relaunched the Emergency Temporary Notebook Loan Scheme to support students who have difficulty accessing suitable devices required for online learning. All notebook computers loaned via this scheme must be returned to the Library on or before 16 July 2022 and cannot be extended.

    To be eligible for this scheme, applicants must be full-time undergraduate or postgraduate students of CUHK currently residing in Hong Kong, and do not have access to a suitable device, for example, a tablet, desktop or notebook computer at home for online learning.

    Applicants should complete and submit an online application. More details and important notes about this scheme are available in the online application form.


  15. Any new measure to facilitate students' online learning from home?

    Local as well as non-local undergraduate students who have vacated their hostels according to the University's anti-epidemic policy, and have subscribed to a Wi-Fi enhancement plan or card for taking ZOOM lessons since February 2022, will be able to apply for a monthly Wi-Fi subsidy of HK$50 available for a maximum of three months and until the end of the 2021/22 second semester. For more information, please click here or contact the Office of Admissions and Financial Aid at sfas@cuhk.edu.hk or 3943 1898.


  16. What if I need additional data/Wi-Fi plan during my quarantine period?

    All local mobile service providers (e.g., CSL, Smartone, CMHK and 3) have indicated that their regular customers receiving compulsory quarantine order from the Government would be able to get a "free additional data plan", which generally covers about 100GB. Please contact your mobile service provider for further enquiry.

  17. What special measures are in place for resident students?

    The University strongly encourages all resident students to return home and vacate their hostels if practicable, unless they have a compelling reason to stay resident. Students who vacate their hostels will have their hostel fees reimbursed by Colleges or hostel offices on a pro-rata basis.

    Students should vacate their hostels during 12 – 13 February. All personal belongings should be removed in order to have hostel fees reimbursed. Further details will be announced to residents by Colleges, Postgraduate Halls and International House as soon as possible.

    Students who are granted permission to remain in residence must recognize that this entails a commitment to living exclusively in their hostel. They cannot divide their time between multiple residences (e.g., by spending weekends at home). Any breach of this principle will result in denial of access to your room and hostel fees will not be reimbursed. Residents should also minimize off-campus travel as far as possible.


  18. What are the consequences if I do not want to be vaccinated or do regular self-tests?

    Commencing in Term 2 2021-2022, students who continue to refuse vaccination and do not conduct weekly self-testing will be unable to gain access to campus. They will be unable to use University facilities including the libraries.

    Starting from 24 February 2022, all students must have received at least one dose of COVID-19 vaccination in order to gain entry to the University campus and facilities.

    In accordance with the government's scheme, the first dose must be taken by 24 February and you must have taken at least two doses within eight weeks of this date. The only exemption to this new arrangement will be for those who cannot be vaccinated due to a valid medical reason—ongoing access to the University campus for these students will depend on the weekly submission of COVID-19 tests to the University's Vaccination/Regular Testing Report system (VTR) portal.


  19. I will not enter campus during long holiday/semester break. Can the regular tests be exempted during this period?

    Unvaccinated students returning to campus or hostels after an absence of more than 7 days will need to fill in the online vaccination/testing report form at least one day before returning to campus.

    Starting from 24 February 2022, all students must have received at least one dose of COVID-19 vaccination in order to gain entry to the University campus and facilities. In accordance with the government's scheme, the first dose must be taken by 24 February and you must have taken at least two doses within eight weeks of this date. The only exemption to this new arrangement will be for those who cannot be vaccinated due to a valid medical reason—ongoing access to the University campus for these students will depend on the weekly submission of COVID-19 tests to the University's Vaccination/Regular Testing Report system (VTR) portal.


  20. I am a part-time student who only comes to campus once a week. Do I have to fill in the vaccination/testing report form?

    Yes, you should be vaccinated and fill in an online vaccination report form. If you are unable to get vaccinated due to a valid medical reason, regular self-testing once every week will be required, and you must submit a testing report form online at least one day before entering campus.


  21. Can I obtain testing kits from the University?

    The University will provide free testing kits for all students with valid medical reasons for not getting vaccinated. Please contact your College office for information. For postgraduate students, please contact the Graduate School Office.


  22. The HKSAR Government has recommended teenagers aged 12 to 17 years to receive one dose of Comirnaty vaccine, instead of two doses. If I am a student aged 17 or below, under the new measure, do I need to take one dose or two doses? And do I need to do regular self-testing once every week if I have only taken one dose?

    The University will follow the government's recommendation and students aged 17 or under only need to take one dose of Comirnaty vaccine, and no regular self-testing is required. Meanwhile, students aged 17 or under who have received their first dose of the Comirnaty vaccine for at least 12 weeks are encouraged to receive a second dose as permitted. Once they reach the age of 18, they must receive two doses of vaccine to be considered fully vaccinated.


  23. I am instructed by the Government to undertake compulsory quarantine/testing. Can I have special class arrangements?

    In view of locally acquired cases of the Omicron variant and corresponding government measures, students who have been instructed to undertake quarantine by HKSAR authorities are requested to inform the teachers concerned who will make special class arrangements.

    The Government may mandate persons in designated areas to undergo a series of compulsory COVID-19 testing on multiple days. In the event that any student is subject to frequent testing, s/he should report to the Department/Division concerned. In the event that any teacher is subject to frequent testing, s/he should report to and obtain approval from the head of department concerned for him/her to stay at home for online classes/teaching for an appropriate period.


Staff

  1. Given the latest local pandemic developments, what special work arrangements are in place?

    Commencing 4 April 2022, staff members may be arranged to work on shifts (e.g., staggered work and/or lunch hours, rosters for onsite work/work-from-home) while the University prepares for a broader resumption of campus services on 25 April 2022. You will be informed of your individual work arrangements and transitional arrangements for specific departments or units by your heads.

    All members will be required to adhere to strict infection control measures while on campus. This includes using the Leave Home Safe app to enter all buildings, wearing a mask at all times, and maintaining sound social distancing.


  2. What should staff members do if they test positive for COVID-19?

    If employees test positive on a Rapid Antigen Test (RAT), they must inform their heads of departments/units for follow-ups.

    They should register the test result via the 'Declaration System for Individuals Tested Positive for COVID-19 using Rapid Antigen Test' maintained by the Department of Health.

    For those living or working in areas with positive sewage testing results, call the government's 24-hour hotline 2280 4772 to arrange door-to-door sample collection service for confirmatory testing free of charge.

    If the employees concerned have taken only one dose of vaccine or none at all, they should undergo quarantine for 14 days.

    If they have already taken two doses, they should conduct RAT on Day 6 and Day 7, and can leave home if test results are negative on both days. But if there is one positive result or more, they should continue the quarantine or home quarantine.

    Stay home, avoid going out, and take personal protective measures. If severe symptoms develop, such as fever at or above 38℃, shortness of breath, palpitations or chest pain, call 999 as early as possible for ambulance transfer to a hospital. If one only has a mild fever, cough or sore throat, arrange consultation at a designated clinic or call Hospital Authority hotline 2300 6555.

  3. I am a member of staff who lives on campus. What should I do if I test positive for COVID-19?

    In addition to following the guidelines in the above Q&A, you should stay in your residence and await government instructions. Inform your unit head and the staff quarters administration, who will contact the University Health Service for instructions and follow-ups. Please refer to the CHP guidelines and follow instructions given by government health officials.

  4. What should heads of departments/units do if their employees test positive for COVID-19?

    They should report the confirmed cases to the University Health Service and the Estates Management office for follow-ups, release the employees concerned from duty, establish a contact point in the department/unit, and inform other co-workers. Potentially affected worksite will close immediately, and work-from-home arrangements will be made until further notice.


  5. What should staff members do if they are classified as close contacts of COVID-19 cases?

    They are required to undergo home quarantine as required by the government. Please refer to the StayHomeSafe Scheme website for home quarantine measures about close contacts. Home care guidelines can be found on http://www.ccouc.cuhk.edu.hk/home-care-guidelines-covid-19.

    If the employees concerned have taken only one dose of vaccine or none at all, they should undergo home quarantine for 14 days and conduct daily Rapid Antigen Test (RAT). If there is one positive result or more, the employees should continue the home quarantine and follow those procedures of confirmed cases.

    If they have already taken two doses, they should undergo home quarantine for 7 days and conduct daily RAT. They can leave home if test results are negative on Day 6 and 7. But if there is one positive result or more, they should continue the home quarantine and follow those procedures of confirmed cases.

    They must inform their heads of departments/units for follow-ups, who will arrange the employees concerned to work from home if practicable, and establish a contact point in their departments/units.

  6. Suppose a fully vaccinated employee had tested positive, underwent quarantine for 7 days, and tested negative on Day 6 and 7. But then his father who lives together tests positive. Will this employee be classified as a close contact and need to undergo quarantine again?

    No. As long as the fully vaccinated employee tests negative on Day 6 and 7, he will be free to end the isolation or home quarantine. To learn more of the criteria for early discharge from isolation and home quarantine as explained by the government, please click here.

  7. I am a member of staff who lives on campus. What should I do if I am classified as a close contact?

    In addition to following the guidelines in the above Q&A, you should stay in your residence and await government instructions. Inform your unit head and the staff quarters administration for instructions and follow-ups.

  8. Where can I learn of the leave and work arrangements for University appointees infected with COVID-19 or regarded as close contacts?

    Please go to the Human Resources Office's website https://www.hro.cuhk.edu.hk/en-gb/about/events-highlights/111-hro-qas-in-the-time-of-covid-19 (staff login required) for information about leave and work arrangements.


  9. Where can I seek support for maintaining health and well-being in times of pandemic?

    University staff members can seek professional personal counselling and consultation under the University's Employee Assistance Programme. A telephone counselling support hotline (2721 3939) is available 24 hours a day, 7 days a week. More tips about coping with stress and anxiety during the pandemic can be found on https://www.hro.cuhk.edu.hk/en-gb/about/events-highlights/77-eap-tips-to-cope-with-health-related-anxiety.


  10. Is there still a need to report a confirmed case to UHS if the infected employee has been working from home for a while?

    Yes. It will be conducive to the University getting hold of and monitoring the real-time number of infected cases among University members.


  11. If staff members in my unit got infected with COVID-19, how can I seek disinfection service for affected working areas?

    When units request disinfection service from the Estates Management Office (EMO), they will be put in a queue as there has been a surge of service requests. Please send your enquiry or request to disinfection@cuhk.edu.hk.

    Units that prefer quicker service are welcome to arrange disinfection with service providers in the market at their own cost.

    For those who want to take up the cleaning themselves, please note the Centre for Health Protection's advice that cleaning the infected areas with 1:49 bleach can effectively disinfect the areas.


  12. Will EMO provide disinfection/cleansing of affected office/area in Prince of Wales Hospital as well?

    If the affected areas are within the Hospital Authority (HA) premises, disinfection services should be sought from HA.

  13. What is expected from the staff quarters administration to handle cases of infected residents?

    For handling confirmed cases in staff quarters, similar guidelines as applied by property management units in general private buildings shall be followed. Infection control guidelines given by the Department of Health to property management personnel can be viewed here.

  14. I am a member of staff living on campus. What measures do my household members and I need to observe? If not, what are the consequences?

    Starting from 24 February 2022, all resident staff and their household members, including domestic workers, must have received at least one dose of COVID-19 vaccination in order to gain entry to the University campus. In accordance with the government's scheme, the first dose must be taken by 24 February and you must have taken at least two doses within eight weeks of this date, i.e. by 21 April 2022. The only exemption to this new arrangement will be for those who cannot be vaccinated due to age or health reasons, and can present a medical exemption certificate—ongoing access to the University campus for such staff and students will depend on the weekly submission of COVID-19 tests to the University's Vaccination/Regular Testing Report system (VTR) portal.

    You have to ensure that you and all your family members residing on campus observe the above requirements. For those unable to do so, you are to report to the staff quarters administration or Colleges for suspension of their resident cards. Those without the cards will not be able to enter the campus.


  15. If staff members are instructed by the Government to undertake compulsory testing, can special work arrangements be made for them?

    They must inform their heads of departments/units, who will release the appointees concerned from onsite work for undertaking compulsory testing. The appointees concerned should obtain and keep relevant notice/order from the Department of Health in order to submit relevant application for time release or sick leave.

    Arrangements should be made for them to work from home if practicable until a negative test result is received. Self-medical surveillance should be conducted for the following 7 days.

  16. Where can I find a comprehensive protocol for workplace and staff management?

    Please click here for a guide of prompt actions for various parties upon employees testing positive for COVID-19, classified as close contacts, or required to undertake compulsory testing.

  17. Is it compulsory to take a rapid antigen test or be tested for COVID-19 prior to coming to work or entering the University campus?

    No.

    Unless you are subject to a government mandatory testing order, or if you have not uploaded your vaccination status to the University's VTR system, it is not compulsory to take a rapid antigen test or be tested for COVID-19 prior to entering the University campus.

    In its announcement on 23 January 2022, the University simply encouraged people to consider the use of rapid antigen testing before entering campus as one example of an additional measure you can take to help protect the health of our community.


  18. What are the consequences if I do not want to be vaccinated or do regular self-tests?

    CUHK staff members who do not submit a vaccination report or regular testing results will be denied campus access from Term 2 2021-2022.

    Starting from 24 February 2022, all persons including staff, students, residents, contractors and visitors must have received at least one dose of COVID-19 vaccination in order to gain entry to the University campus and facilities. In accordance with the government's scheme, the first dose must be taken by 24 February and you must have taken at least two doses within eight weeks of this date. The only exemption to this new arrangement will be for those who cannot be vaccinated due to a valid medical reason—ongoing access to the University campus for staff and students will depend on the weekly submission of COVID-19 tests to the University's Vaccination/Regular Testing Report system (VTR) portal.


  19. I am a Terms C staff without a computer account. How do I complete the online vaccination/testing report form?

    Please seek help from your supervisor for using the printed form. You should fill in the information and submit the form to your supervisor.


  20. I am a staff member working outside CUHK's main campus. Do I have to fill in the vaccination declaration form?

    Yes, you must be vaccinated and submit the online vaccination/testing report form. If you are unable to receive vaccination for a valid medical reason, regular self-testing once every week will be required.


  21. I am a part-time staff member working on CUHK's main campus. Do I have to fill in the vaccination/testing report form?

    Yes, you should be vaccinated and fill in an online vaccination report form. If you are unable to get vaccinated for a valid medical reason, regular self-testing once every week will be required, and you must submit a testing report form online at least one day before entering campus.


  22. I am employed by a contractor to work on CUHK campus. Do I have to fill in the vaccination declaration form before entering campus?

    Contractors and their employees are governed by their company policies. The University is working closely with its contractors to ensure stringent infection control measures are carried out to protect the CUHK community.


  23. Any measures for campus visitors?

    Starting from 24 February 2022, all administrative units processing requests for visitor QR codes will be required to cite a vaccination record demonstrating at least one dose prior to issuing a visitor QR code.

    All visitors using a Hong Kong Identity Card or CUHK Alumni Credit Card must provide security personnel a digital or printed copy of a vaccination record showing at least one dose prior to entering the campus.

    All visitors, residents and contractors unable to be vaccinated due to a valid medical reason must produce a medical certificate accompanied by a negative COVID-19 result issued within the past seven days. Those aged 12 or below or unfit for vaccination due to health reasons with relevant proof from a medical practitioner will be exempted from the requirement.


  24. I will not take vaccination and will do the regular self-testing. Can I apply for time release when doing the regular self-testing?

    You should conduct the regular self-testing outside office hours. Please apply for leave during your absence from office for self-testing.

    Starting from 24 February 2022, all persons including staff, students, residents, contractors and visitors must have received at least one dose of COVID-19 vaccination in order to gain entry to the University campus and facilities. In accordance with the government's scheme, the first dose must be taken by 24 February and you must have taken at least two doses within eight weeks of this date. The only exemption to this new arrangement will be for those who cannot be vaccinated due to a valid medical reason.


  25. Can I obtain testing kits from the University?

    The University will provide free testing kits for all staff with valid medical reasons for not getting vaccinated. Unit heads will arrange to collect the needed number of testing kits and distribute them to those staff members appropriately.


  26. Can I get vaccination leave if I take my third dose of vaccine?

    University appointees eligible for receiving the third dose under the Government's COVID-19 vaccination programme may be granted one day of vaccination leave for their third dose. For details on vaccination leave and eligibility, please visit the website of the Human Resources Office.



Last updated: 4 May 2022