The Chinese University of Hong Kong Information Technology Services Centre 資訊科技服務處 香港中文大學
Getting Started Guide for New Users
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Using computers at ITSC is quite different from using computer at home. At ITSC, you have to login your account first. If you want to save your work, you have to save it to Datalocker. Besides, you should know how to check the balance of your Print Account in order to make sure you have enough money in the account to facilitate printing. Here are some of the procedures that guide you to use the computers at ITSC.

  1. Log Into your Account
  2. Select an Application
  3. Save your files in Datalocker
  4. Check Print Balance
  5. Change PC LAN Password
  6. Log Out the Account
  7. Connected Computer Laboratories

1.Log into your Account

To get into your account, you need to get your ITSC PC LAN computing id and password ready. They are specified in the Computer Accounts Application Reply Slip. This slip can be obtained by presenting your CU Link card in person to our Consultant at the Consultation Room (User Area, Room 133 of Pi Ch’iu Building).

Before entering your account, you can choose your working environment, either Chinese or English. Choose to suit your own need by using the keyboard.

After a few seconds, a Novell Client dialog box will appear. Enter your user id (i.e. computing id) and password. Then click OK.

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2. Select an Application

Selecting an application (e.g. MS Word) requires the following steps. They are similar to to those you do at home.

i. Use the left mouse to click the Start menu.

ii. Click on the application you need.

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3. Save your files in Datalocker

Datalocker is a network disk storage for storing your files in the ITSC PC LAN of User Areas. You are assigned with 50MB of disk space. Files stored on the Datalocker will not be deleted after you signoff the ITSC PC LAN. Rather, you can access these files anywhere through the connected computer laboratories and Internet.

The following describes how to access Datalocker in User Areas and other connected computer laboratories.

To Save files to Datalocker :

i.Choose File> Save.

ii. In Save in:, find the My Document folder.

My Document folder is stored in your Datalocker and is automatically mapped whenever you try to save or retrieve a file. Therefore, you are encouraged to save all your files in this folder.

To Open files stored inside folder My Document:

i. Choose File> Open.

ii. In Look in:, find the My Document folder.

iii. Click on the file you would like to retrieve, then click Open.

To Open files stored outside folder My Document.

i. On Desktop, double-click Datalocker.

ii. Open Home , this is where you shoud store your data.

iii. Choose the file you would like to retrieve.

iv. Right click on the file, choose the option Open With. Select or Browse for the application you would like to work with.

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4. Check Print Account Balance and Make Transfer

ITSC adopts the Auto-charging System for printing services. Your Print Account will automatically be debited whenever you send a print job to a charged account.

Login: Print Account Management System (using your CWEM accounts)
Functions:
  • Check your Print Account balance, and
  • transfer your printing credits

The following are the procedures for using this facility.

i. Login Print Account Management System with your CWEM account. For a succesful login, your current Print Account balance will be displayed.

ii. To make a transfer, please enter the account to be credited and the transfer amount. Otherwise, you can press "Logout" button to leave the system.

iii. Press the "Submit" button and enter your CWEM account again to confirm the transaction.

iv. For a successful transaction, the system will prompt you the transferred account and the debit amount.

v. A message titled 'Transfer log' will also be sent to your and the other user's CWEM account as an notification.

vi. Click Logout to leave the system.

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5. Change PC LAN Password

For security reasons, you are recommended to change your PC LAN Password periodically. Suggestions to your password.

You need to visit any one of the connected computer laboratories to change your password. To change your PC LAN Password:

i. On Desktop, double-click Change PC LAN Password.

ii. The SETPASS screen will appear, requiring you to enter your old PC LAN Password. For security resons, you passwords, both old and new, will not appear on the screen as you type.

iii. You will be required to enter the new password twice, to ensure that there is no typing mistake when entering it.

iv. Your password will be changed instantly once you have successfully finnished the procedures. Press any key to close the screen.

v. To check whether your password has been changed, login your account again.

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6. Log Out the Account

i. On Desktop, click Start, then Shut Down.

ii. Choose Restart:

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7. Connected Computer Laboratories

Apart from the User Area (1/F Pi Chiu Building and Room 103 Wong Foo Yuan Building), you can also use your ITSC PC LAN account to login the computers of your affiliated college/department/hostel computer laboratory and use the following functions
- Change ITSC PC LAN password
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Use Datalocker (in the folder "My Document" after your successsful login) to save your files

in the following connected Computer Laboratories. For the list of available application software, please contact the corresponding laboratory administratories.

Location Computer Laboratory
Chung Chi College Chung Chi Multimedia laboratory
New Asia College Microcomputer laboratory in Chih Hsing Hall, Daisy Li Hall, Grace Tien Hall and Xuesi Hall
Shaw College College computer laboratory, and computer laboratory in Kuo Mou Hall and Hostel II
Faculty of Education Faculty computer laboratory
Postgraduate Halls Computer Room in Jockey Club Postgraduate Hall (PGH 1), Computer Corner in Chiang's Building (PGH2), Computer Room in Postgraduate Hall 4 (PGH4)
School of Law PC laboratory in Student Common Area in 3/F Mong Man Wai Building

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Need Help?
Please send your problems/requests to
http://helpdesk.itsc.cuhk.edu.hk