1. Introduction of Campus-wide E-mail System (CWEM)

With the e-mail account, you can:

• send and receive e-mail both locally and overseas
• receive most of the official university information
• generate mass mails in name of departments or student societies

While your e-mail address is defaulted as (your computing ID)@cuhk.edu.hk with a mail dropbox at (your computing ID)@mailbox.cuhk.edu.hk, you may change it into alias@cuhk.edu.hk by updating your information as noted below in section 3.1.

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2. Basic Functions

2.1 Send and Receive your CWEM e-mails using

a. the CUHK Webmail System at http://webmail.cuhk.edu.hk
b. an IMAP/POP supported programme

i) Outlook Express
ii) Mozilla ThunderBird

2.2 Send an Auto-reply
2.3 Auto-forward E-mail

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3. Advanced Functions

3.1 Change E-mail Alias and E-mail Drop Box

- via MyCUHK (personal account)
- via Login Page (departmental/project/student society account)

3.2 Filter E-mails
3.3 Enquire about Usage Quota
3.4 Apply for half year additionaldisk quota (endorsement is required for student applicants)

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4. Account Setup

4.1 Apply for a CWEM account
4.2 Change / Reset Password

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5. Services for Departments/Student Societies

5.1 Account Application
5.2 Mass Mailing Service
5.3 Mailing Lists

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6. Security

6.1 Security Issues and Alternative Solutions in E-mails
6.2 Apply for Digital Certificate

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7. Spam and Scam

7.1 Spam and E-mail Viruses
7.2 E-mail Fraud Alert: Beware of Phishing
7.3 Email Scams - E-mail Promising Lots of Money
7.4 The Unsolicited Electronic Messages Ordinance

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8. System Information

8.1 Hardware and Software
8.2 Maintenance Schedule

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9. Policies and Guidelines

9.1 Computer Network - Policies and Guidelines on Access and Usage

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