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We
recommend you to check your disk usage regularly
and delete those mails which are no longer
useful to keep your usage below your quota
limit. If you don't care about your mailbox,
it will grow and use all of your disk space.
At that time you couldn't receive new mails
because there will be not enough space for
new incoming mails.
- Check
your Current Usage
- Apply
for Extra Disk Quota
- How
to Delete E-Mails
- Outlook
Express Users
- Netscape
Messenger Users
1.
Check
Your Current
Usage
There are two ways to check your current usage.
I. Login the Webmail system
and you will then find an usage bar displayed
on the screen showing your current usage.
II. Login
the ITSC
Accounts Information Management System
- Login
with your Computing ID and CWEM
password.
- If
login is successful, you are entering
our
Computer Accounts Application and Enquiry
System. Choose "Campus-wide E-mail System
(Mailserv)" at your left hand side of
the page.
- The
system will then display your current
usage on the screen.
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2. Apply for Extra Disk Quota
If you find your current disk quota inadequate
(500MB for Staff, Department and Project Accounts; and 150MB for Students and Society Accounts), you can apply for extra units
according to your required periods.
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3. How to Delete E-Mails
Before
you do the following procedures, your
computer
must be connected to the Internet.
a. Outlook
Express Users
- Click
the associated mail
- Click
Delete button on the Toolbar to delete
the selected mail(s)
- To
permanently delete these mails,
A. IMAP users on the Edit menu,
select Purge Deleted Messages
B. POP users on the Edit menu,
select Empty Deleted Items Folder.
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b.
Netscape
Messenger Users
From
the File menu, select Compact
This Folder option. After you select
this option, the Netscape Messenger will remove
those mails which marked deleted.
If
you still fail to delete mails using this option,
- Select
Preferences... from the Edit
menu
- In
the Category window, Select Mail
Servers from Mail & Newsgroups
section
- In
the Incoming Mail Servers window,
highlight mailserv.cuhk.edu.hk and
then
press Edit
- Select
the IMAP tab. Now you can find
a "When I delete a message:" section.
You're recommended to set it to: Mark
it as deleted. For this option,
Netscape Messenger will not delete
your message,
even you mark it as delete.
- Select Compact
This Folder option from
the File menu. And mails should
be deleted accordingly.
Other
details: NET102
Access to the Campus-wide Electronic Mail System
(Mailserv) Using Netscape Messenger
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