Student View Knowledgebase
ITSC The Chinese University of Hong Kong Information Technology Services Centre 資訊科技服務處 香港中文大學 Information Technology Services Centre User Areas Network Services Research and Teaching Computing Computer Accounts About ITSC Application Systems Departmental IT Support Contact ITSC Policies and Guidelines Site Index ITSC Information Security Quick Links for Student Quick Links for Staff CUHK
About Us Accounts Department IT Research & Teaching Information Security Network Services Applications User Area
Email (CWEM & Webmail)
point @Link - Student Email
point Mass Mail
button Campus Backbone Network
button ClassNet (Classrooms)
button ResNet (Student Hostels)
button IP Phone and Data Port
button VPN
button WiFi
button WiFi Hotspot Partnership Programme
button Self-Service Printing
External Network Connectivity
CUHK Wireless LAN (Wi-Fi Service)

1. Overview
2. Available SSIDs and WiFi Services
3. Coverage of Wi-Fi Service in the Campus Area
4. More About CUHK Wireless LAN

1. CUHK Wireless LAN (Wi-Fi) Overview

A wireless LAN has been installed in the campus. It allows a wireless (radio frequency) connection to a local area network. The wireless LAN employs IEEE 802.11a; 802.11b, 802.11g and 802.11n standards. The wireless LAN operates in 2.4-GHz and 5-GHz frequency bands with Aruba Network’s enhanced roaming features. The roaming features allow notebook computers or mobile devices connected to the wireless LAN to move from one access point to another without losing the connection. And the wireless LAN can support more than 2000 concurrent users.

Top of Page

2. Available SSIDs and Wi-Fi Services

When you search for available wireless networks, a list of SSIDs will be displayed on your mobile devices. CUHK centralized Wi-Fi services provide seven common SSIDs, each representing a unique Wi-Fi service targeting different users:

Wi-Fi Service SSID Target Users Connection Method
CUHK Wi-Fi Service


- CUHK staff
- CUHK students

Web Portal Login
CUguest Wi-Fi Service CUguest - CUHK alumni
- CUHK visiting guests
- CUHK SCS full-time students
Web Portal Login
CUHK Wi-Fi Hotspot Partnership Programme Universities WiFi - CUHK staff
- CUHK students
eduroam - CUHK staff
- CUHK students
- eduroam users


- CUHK staff
- CUHK students
- Paid Wi-Fi service subscribers of CSL/Y5ZONE
Web Portal Login or 802.1x

Top of Page

3. Coverage of Wi-Fi Service in the Campus Area

Please click here to see coverage of centralized Wi-Fi services and the estimated number of Wi-Fi devices supported in the area.

Top of Page

4. More About CUHK Wireless LAN

  1. Best Practices for Accessing Wi-Fi Service
  2. For Student Hostel Residents: Best Practices for Accessing Campus Network at Student Hostels
  3. Acceptable Use Policy and Guidelines
  4. Maintenance Schedule Main Campus 2 Shaw College United College New Asia College Chung Chi College

Top of Page


Need Help?
For comments and enquiries about this service, please write to the ITSC Service Desk at

Privacy Policy ITSC CUHK Disclaimer