The Chinese University of Hong Kong Information Technology Services Centre 資訊科技服務處 香港中文大學
button Computing ID and Password
button Computer Account Application
button Staff/Student User Accounts
button Departmental Accounts
button Course Accounts
button Project Accounts
button Student Organization Accounts
button Guest User Accounts
button E-mail Service for Retirees
button Accounts Information Management System
button Computer Resources Assignment on various Systems
button Request Additional Computer Resources
   
Computer Accounts & Services for Departments

Departments can apply for various computer accounts and services to facilitate their operation needs.

  1. Policy
  2. Computer Accounts & Services: Application
  3. Computer Accounts & Services: Change of Contact

I. Policy

In using ITSC facilities and services, departmental account holders are responsible for adhering to university policies stated in

  1. Computer Network - Policies & Guidelines on Access and Usage
    http://www.cuhk.edu.hk/itsc/publications/userdoc/rgen002.html
  2. Providing and Administrating Shared Computers connected to Campus Network (applicable for student organizations that provide shared PCs for member or committee use): http://www.cuhk.edu.hk/itsc/about/sharedpc_policy.html

top of page

II. Computer Accounts & Services - Application

Departments can apply for various computer accounts and ITSC services to meet their needs.

When the accounts are ready, a Computer Accounts Application Reply Slip will be sent to the department by postal mail. For specific services (like room booking), the head of departments will also be informed through ITSC Electronic HelpDesk about the application result.

Computer Accounts

Item

Account

Function

Application Method

1

Campus-wide E-mail System (CWEM)

Use e-mail.

Print and complete the Department Computer Account Application Form

2

ITSC PC LAN Services

Use PCs in User Areas.

Print and Complete the Department Computer Account Application Form

3

iHome – CUHK Community Homepage Service

Host homepages and streaming media.

Print and complete the Department Computer Account Application Form

4

Online Directory

Provide easy-to-remember forwarding e-mail addresses like name@cuhk.edu.hk instead of z123456@mailserv.cuhk.edu.hk.

Print and complete the Department Computer Account Application Form

5

Newsgroups

Host discussion at CUHK Newsgroup Server, allowing members to openly discuss their latest activities and provide updates to members who are interested.

Print and complete the Department Computer Account Application Form

6

CUHK Bulletin Board

Host forums for discussions.

Submit ITSC Electronic HelpDesk Online Request Form using the departmental CWEM account

7

Dial-up Access

Provide an access to the campus network over a Dial-up connection.

Print and complete the Department Computer Account Application Form

8 General Purpose UNIX Server (Logic) A general purpose Unix Server with web page hosting capability. Print and complete the Department Computer Account Application Form
9

Web Hosting Service in CUHK Web Server

Host homepage in CUHK Web Server at http://www.cuhk.edu.hk Print and complete the Web Hosting Service in CUHK Web Server Application Form

Services

Item

Service

Function

Application Method

10

CUHK Hostname Service

Provide a hostname when using VPN services.

Submit ITSC Electronic HelpDesk Online Request Form

11

Web Address Redirection Service

Provide a sub level web address like:
"http://www.cuhk.edu.hk/departmentname".

Print and complete the Web Address Redirection Application Form

12

e-Survey

Create online surveys, another convenient option for groups to gather opinion and suggestions.

Login the eSurvey system using the departmental CWEM account

13

University software licensing programme

Use the licenses posted at University software licensing programme for university-owned computers.

Refer to the University software licensing programme for details

14

ITSC Training Rooms

Hold interactive computer-based classes.

Submit ITSC Electronic HelpDesk Online Request Form using the departmental CWEM account

15 Mailing List Provide a mean to disseminate messages through e-mail. Print and complete the Mailman Mailing List Application Form
17 Mass Mailing Service Provide mass mailing service. Submit ITSC Electronic HelpDesk Online Request Form
18 Software Installation Provide software installation solution in ITSC computer system for departments. Print and complete the Software Installation in ITSC Computer System Request Form
19 Hardware Maintainence Provide maintainence services for departmental personal computers . Print and complete the Maintenance Service Request Form
20 Equipment Loan Service Provice notebook computers, LCD display and CD duplicators for short period loan. Print and complete the Equipment Loan Service Request Form

top of page

III. Computer Accounts & Services: Change of Contact

Departmental account holders should

When the account is ready, a Computer Accounts Application Reply Slip will be sent to the department head by postal mail.

top of page

 

Need Help?
Please send your problems/requests to
http://helpdesk.itsc.cuhk.edu.hk