button Computing ID and Password
button Computer Account Application
button Staff/Student User Accounts
button Departmental Accounts
button Course Accounts
button Project Accounts
button Student Organization Accounts
button Guest User Accounts
button E-mail Service for Retirees
button Accounts Information Management System
button Computer Resources Assignment on various Systems
button Request Additional Computer Resources
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Introduction

The ITSC provides a wide range of facilities and services. All registered University staff and students with a valid CU Link card are privileged to enjoy the facilities and services with a computer account of ITSC. This section includes the introduction of computers accounts and services that staff and students can apply for, and their details. Also, we would explain in details how your usernames and passwords are used for different compurter accounts.

** For New Users
New users can visit Info for New Users for a quick guide to get yourselves more familiar with our services.

A. Computer Accounts on Campus C. Accounts Information Management System
B. Password and Username/ Login ID/ Computing ID Enquiry D. Policies and Terms of Conditions

This section includes:

A. Computer Accounts on Campus

1. Computer Accounts Provided by ITSC
2. Services Provided by ITSC
(For Student Organization, Course, Department and Project Users)
3. How much Quota is Offered?
4. How to Apply for Computer Accounts and Services?
5. How to Get my Account?
6. How to Apply for Additional Services, Quota, and Computer Resource?

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B. Password and Username/ Login ID/ Computing ID Enquiry

1. What Is My Username?

1.1 For Student User
1.2 For Staff User
1.3 For Department and Course Instructors

2. Settings for your Account Password

2.1 Change Password
2.2 Forgot and Reset Passoword

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C. Accounts Information Management System

Through this system, you can

  • Submit computer account application
  • Keep track the progress of submitted application
  • Enquire your Mailserv, Dialup and VPN Usage

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D. Policies and Terms of Conditions

1. Policies

When using ITSC facilities and services, departmental account holders are responsible for observing university policies stated in

  1. Computer Network - Policies & Guidelines on Access and Usage
    http://www.cuhk.edu.hk/itsc/publications/userdoc/rgen002.html

  2. Providing and Administrating Shared Computers connected to Campus Network
    (applicable for student organizations that provide shared PCs for member or committee use)
    http://www.cuhk.edu.hk/itsc/about/sharedpc_policy.html

2. Terms of Conditions

  1. Use of Staff & Student Personal Data by ITSC
  2. Computing Responsibilities & Guidelines

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Need Help?
Please send your problems/requests to
http://helpdesk.itsc.cuhk.edu.hk