The Chinese University of Hong Kong Information Technology Services Centre 資訊科技服務處 香港中文大學
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Departments or faculties can apply for various computer accounts and services to facilitate their projects needs.

  1. Policy
  2. Computer Accounts & Services: Application
  3. Computer Accounts & Services: Renewal

I. Policy

In using ITSC facilities and services, department or faculty account holders are responsible for adhering to university policies stated in

  1. Computing Responsibilities and Guidelines
  2. Providing and Administrating Shared Computers connected to Campus Network (applicable for student organizations that provide shared PCs for member or committee use): http://www.cuhk.edu.hk/itsc/about/sharedpc_policy.html

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II. Computer Accounts & Services - Application

Project leaders of departments or faculties can apply for the following computer accounts and ITSC services for their projects.

When the account is ready, a Computer Accounts Application Reply Slip will be sent to the department by postal mail. For specific services (like hostname application), the project leader will also be informed through ITSC Electronic HelpDesk about the application result.

Computer Accounts

Item

Account

Function

Application Method

1

Campus-wide E-mail System (CWEM)

Use e-mail.

 

Print and complete the Project Computer Account Application Form

2

ITSC PC LAN Services

Use PCs in User Areas.

Print and Complete the Project Computer Account Application Form

3

iHome – CUHK Community Homepage Service

Host homepages and streaming media. This provides a convenient way to reach out to more people and promote your projects.

Print and complete the Project Computer Account Application Form

4

E-mail Address

Provide you with an e-mail address which is in the form of name@cuhk.edu.hk .

Print and complete the Project Computer Account Application Form

5

CUHK Bulletin Board

Host forums for discussions.

Submit ITSC Electronic HelpDesk Online Request Form using the project CWEM account

6

VPN/dial-up Access

Provide an access to the campus network over a VPN/dial-up connection.

Complete the Project Computer Account Application form

7 High-Performance Computing Servers Provide high performance facilities for research use.

Print and complete the following forms according to the needs of the project:

  1. Computational Grid (Orlon)
  2. Linux Cluster (Organon)
  3. Memory-Intensive Computing Server (Orpin)
  4. Bioinformatics Service Account Application
8 General Purpose UNIX Server (Logic) Provide a general-purpose UNIX server with data library service, software packages and Internet applications. Print and complete the Project Computer Account Application Form
9

Web Hosting Service in CUHK Web Server

Host homepage in CUHK Web Server at http://www.cuhk.edu.hk Print and complete the Web Hosting Service in CUHK Web Server Application Form

Services

Item

Service

Function

Application Method

10

CUHK Hostname Service

Provide a hostname when using VPN services.

Submit ITSC Electronic HelpDesk Online Request Form using the CWEM account

11

Web Address Redirection Service

Provide a sub level web address like:
“http://www.cuhk.edu.hk/departmentname”.

Print and complete the Web Address Redirection Application Form

12

e-Survey

Create online surveys, another convenient option for groups to gather opinion and suggestions.

Login the eSurvey system using the project CWEM account

13

University software licensing programme

Use the licenses posted at University software licensing programme for university-owned computers.

Refer to the University software licensing programme for details

14

JUCC<->Internet2 link

Establish a link from Internet2 connections to the Joint Universities Computer Centre (JUCC).

Print and complete the "Use of JUCC<->Internet2 Link Application Form"

15 Equipment Loan Service Provice notebook computers, LCD display and CD duplicators for short period loan. Print and complete the Equipment Loan Service Request Form

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III. Computer Accounts & Services - Renewal:

  1. Project accounts for departments or faculties usually expire one year after the project account is in effect specified in the computer account application reply slip. However, the project leaders can renew the accounts before the expiry date.

  2. ITSC would freeze the projects' computer accounts (including their e-mails and data files residing on servers) by resetting their passwords one year after the project account is in effect specified in the computer account application reply slip.

  3. Project leaders can contact ITSC to reactivate their accounts by
    1. Printing out the section B and C III of "Password Reset, Additional Computer Resources and Other Request Form", and;
    2. Returning the form to the Consultation Room (User Area, Room 133A of Pi Ch'iu Building) in person during office hours or mail it to "Technical Services Division, Information Technology Services Centre"

When the account is ready, project leaders will be notified through e-mail for collecting the reply slip in person in the Consultation Room (User Area, Room 133A Pi Ch'iu Building) during office hours.

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Need Help?
Please send your problems/requests to
http://helpdesk.itsc.cuhk.edu.hk