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Change OnePass / CWEM Password

Table of Contents

I. Change OnePass / CWEM Password

II. OnePass Personalized Security Questions Set Up

III. Quick Check for OnePass (CWEM) Password Expiry - NEW

Remark: For changing PC LAN or HPC password, please visit here.


I. Change OnePass / CWEM Password

Change Password

Student / Staff


Department / Student organization /Project


  • Click Here and use Computing ID as Login ID

 

  • Go to MyCUHK > "MyPage" > “Change CUHK OnePass (CWEM) Password”

 

Forgot Password (For Staff, Student, Department, Student Organization and Project Account)




  • Email your request to aims@cuhk.edu.hk with a completed form and a photocopy of CU Link Card (1 working day needed); OR


  • Visit our Service Desk on 1/F, Pi Chiu or 6/F, WMY Building during office hours; OR


  • (Applicable to Staff only) Request by calling 3943-8845 and ITSC staff will send the information to your office directly

 

Password Expired (For Staff, Student, Department, Student Organization and Project Account)


  • Click Here to change it with your current expired password; OR


  • (For Staff / Students ONLY) Go to MyCUHK > "MyPage" > “Change CUHK OnePass (CWEM) Password” to change it with your current expired password; OR



 

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II. OnePass Personalized Security Questions Set Up

  • Click Here to set up OnePass Personalized Security Questions
  • Find more details of this functions

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Need Help?
For comments and enquiries about this service, please write to the ITSC Service Desk at
http://servicedesk.itsc.cuhk.edu.hk

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