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External Network Connectivity

1. Overview of ResNet
2. Getting Connected to ResNet
3. Wi-Fi - Alternative to ResNet
4. More About ResNet

Important Notice

  1. To protect the public interest, your port will be disabled by ITSC when
    - You have installed private wifi access point, or
    - Your computer generated abundant abnormal network traffic
    Please contact ITSC immediately when in doubt.

1. Overview of ResNet

The Residence Network (ResNet) of the University is a computer service provided by the Information Technology Services Centre, with the help of the Campus Development Office/Estates Management Office, for all campus student hostels. Our mission is to provide access points for the student residents to use the Internet and the campus network applications that support their academic activities in the University.

ResNet has been available since Jan 20, 1997. The ResNet connection from each hostel to the Campus Network Backbone is a 1000Mbps Gigabit Ethernet link and each user enjoys up to 100Mbps connection speed, with 10/100BaseT technology, for his/her access to the Campus Network and the Internet.

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2. Getting Connected to ResNet

2.1 Web Portal Login

Simple steps to get a ResNet connection:

  1. Plug your network cable into a ResNet port
  2. Open a web browser and a login page will be prompted
  3. Login with your Computing ID and CWEM password
  4. Logout the web portal if you want to disconnect from network

Click here for a detailed user guide.


  • For a secure connection or accessing some University restricted websites, you can run a VPN connection additionally over this wired network service.
  • The maximum connection time per session is 12 hours with 1 hour idle time out. You can make the connection again when the session expires.

2.2 List of Connected Student Hostels

2.3 Best Practices for Accessing Campus Network at Student Hostels

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3. Wi-Fi Access - Alternative to ResNet

  • Apart from wired connection, you can also enjoy Wi-Fi access in all student hostels. For details, please click here.
  • However, you are recommended to use wired connection in hostels for a more stable and speedier connection.

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4. More about ResNet

4.1 Wired Network Use Policy for General Users
4.2 Maintenance Schedule

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Need Help?
For comments and enquiries about this service, please write to the ITSC Service Desk at

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