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| Frequently Asked Questions |
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| 1. |
Q: |
How to check if the mail is a phishing email? |
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A: |
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Check whether it is a reported case through our page on Phishing: |
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Confirm with your LAN administrator or ITSC to verify if ITSC have sent such an email. |
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| 2. |
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What to do if I have answered phishing email? |
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Please refer to here. |
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| 3. |
Q: |
Where to find anti-virus software? |
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A: Please refer to here. |
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| 4. |
Q: |
Any tools to encrypt data? |
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A: |
There are a lot of tools, one of them is a free open source encryption software - Truecrypt from here |
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Q: |
Any suggestion for securely use of mobile computing devices, e.g. USB memory drive, moveable hard drive, laptop? |
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A: |
Please refer to the guidelines for securely managing mobile computing devices and removable storage media in ITSC homepage. |
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| 6. |
Q: |
How to avoid data leakage if I need to send a computing device with sensitive data for maintenance? |
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A: |
You can use a software Blancco Data Cleaner to erases all the data stored in hard drive. |
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Campus-wide E-mail (CWEM)
