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| The following are
steps for checking and removing a virus/worm
from a infected computer. |
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For a blaster or slammer infected computer |
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Blaster and Slammer are memory resident and could
only be removed by solutions suggested at |
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Blaster |
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Finding
and Fixing Blaster Vulnerabilities at
here |
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Slammer |
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Finding
and Fixing Slammer Vulnerabilities at
here |
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Other
Description on Slammer at here |
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| B. |
For other virus/worm infected computer |
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Step
1: Disconnect your infected computer from
any connected network |
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Step
2: Download a Virus Cleaning Tool from Trend
Micro website through a virus-free computer |
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a. |
Sysclean Package at here |
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b. |
Latest Virus Pattern Files (with Offical
Pattern File for Windows platform) at here |
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These
are the compressed files. You need to
decompress them with a WinZip utility.
If you do not have one, |
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staff users can get a free copy through
the University
Campus License Programme and |
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student users can also get an evaluation
copy at here |
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After decompression, please copy the files
into a CD-Recordable (CD-R) disc for your
computer use. |
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Step
3: Install all the downloaded files into
your infected computer |
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Step
4: Scan and clean the virus using the Sysclean
package |
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Execute the file, sysclean.com, onto your computer.
After execution, you should find a report of
the cleaning result.If you still fail to identify
or clean up the virus/worm, please report the
problem (including the prompted error message)
to the ITSC at https://helpdesk.itsc.cuhk.edu.hk/group/antivirus |
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Top of page |
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Campus-wide E-mail (CWEM)
