Index

University Sustainability Index (USI)

The University Sustainability Index (USI) project is led by the Faculty of Social Science at the Chinese University of Hong Kong, in collaboration with the Public Policy Research Centre (PPRC), the Centre for Business Sustainability (CBS), and the Sustainable Development Solutions Network. It is a comprehensive, survey-based assessment that evaluates the sustainability performance of 151 universities worldwide.

To address a critical gap in institutional evaluation, the project adapts the Value–Process–Impact (VPI) model — a robust framework long used in the corporate sector — to track and assess universities' policy commitments, campus operations, community engagement, and research impacts on an annual basis.

With a core focus on University Social Responsibility (USR), the primary objective of the index is to encourage institutions to adopt USR as a central management model for achieving long-term sustainability. Ultimately, these indices will provide a robust foundation for future research, collaborative events, and the development of an international university sustainability network.

Research Design and Methodology

Selection Criteria for Index Constituents

The Global USI

Comprised 113 universities selected from the top 150 of the QS World University Rankings 2024, with sustainability data available in English or Chinese.

The Asia-Pacific USI

Comprised of 58 universities selected from the APRU (Association of Pacific Rim Universities) — 32 universities are included in the Global and Greater China indices, and 7 universities are in Canada, Japan, Korea, and Thailand.

The Greater China USI

Comprised of 30 universities identified as the highest-ranked in their respective locations per QS rankings, including all 8 UGC-funded institutions in Hong Kong, 10 leading universities in Mainland China, 9 in Taiwan, and 3 in Macau.

Scoring

The research team refined the Value–Process–Impact (VPI) framework to track institutions' policy commitments, campus operations, community engagement, and research impacts.

The scoring is based on the 4 aspects under the VPI model — Value, Process (Management & Practice), and Impact — to assess university sustainability from all angles. The respective weights are as shown below.

Total
Score
20%
Value Policy commitments & institutional values
20%
Process – Management Governance & management structures
40%
Process – Practice Campus operations & community engagement
20%
Impact Research outputs & societal impact

Assessment Criteria

The USI assessment covers 109 indicators organised across 8 stakeholder categories. Each category draws on the Value–Process–Impact (VPI) framework: Governance indicators assess institutional values and management structures, while all other stakeholder categories are evaluated on both Practice (what universities do) and Impact (measurable outcomes). The table below summarises indicator distribution; expand any category to view the full indicator list.

Stakeholder Category VPI Dimensions Covered Indicators
Governance Value Process – Management 9
Students Process – Practice Impact 16
Employees Process – Practice Impact 19
Funding Bodies Process – Practice Impact 9
Peer Universities Process – Practice Impact 10
Community Process – Practice Impact 18
Environment Process – Practice Impact 16
Suppliers Process – Practice Impact 12
Total 109
Value Process – Management Governance 9 indicators

USR / Sustainability Values

IndicatorDescription
Written USR/sustainability policy or statementExistence of a written policy, vision, mission, strategy, code of conduct, or charter
Extent of the USR/sustainability statementLevel of detail: basic statement, descriptive, or including a conceptualisation
Stakeholders mentioned in USR/sustainability policyWhich stakeholder groups are explicitly referenced in the university's sustainability statement

USR / Sustainability Management

IndicatorDescription
USR/sustainability goalsWhether formal goals exist and which stakeholders they cover
USR/sustainability strategic plansExistence of strategic plans and their stakeholder scope
USR/sustainability programmesActive programmes directed at specific stakeholder groups
USR/sustainability budgetDedicated budget allocation for sustainability activities
Management structure for USR/sustainabilityFormal committee, dedicated office, or senior management responsibility
Regular USR/sustainability reportingFrequency and scope of published sustainability reports
Process – Practice Impact Students 16 indicators

Practice — Students

IndicatorDescription
Quality of education actionsBudget, student engagement, study support, career development, employment support, staffing quality
Equality and diversity advocacyFair admission, fair teaching/assessment, information transparency
Student welfare and wellbeingHealth, counselling, safe environment, study-life balance, family care, scholarships, disability access
Fostering students' social responsibilityCurriculum, extra-curricular activities, USR research, scholarships, student clubs
Appeal and complaints channels for studentsAvailability of ombudsperson or equivalent mechanisms for USR/sustainability issues
USR/sustainability communication with studentsFormal and informal channels; communication frequency
Codes of conduct for studentsExistence of student-facing USR/sustainability codes of conduct

Impact — Students

IndicatorDescription
Awards and recognitions for student programmesLocal, national, and international recognition received
Student feedback ratePercentage of positive student feedback (<40% / 40–80% / >80%)
Employment rate in USR/sustainability-related jobsShare of graduates working in sustainability-related roles
Enrolment in USR/sustainability subjectsPercentage of students taking sustainability-related courses
Participation in USR/sustainability activitiesPercentage of students involved in sustainability activities
Admission diversity statisticsPercentage of racial/ethnic minority groups in admissions
Student complaints trendTrend in unsettled student complaints (increase / decrease / no change)
Students in sustainability exchange programmesNumber/percentage involved in sustainability-focused exchange or field trips
Graduation rate (normalised)Percentage of students completing their degree (<80% / 80–95% / >95%)
Process – Practice Impact Employees 19 indicators

Practice — Employees

IndicatorDescription
Employee health and safetyHealthcare, counselling, safe workplace, work-life balance programmes
Workplace equityGender/racial equity in recruitment, job opportunities for disadvantaged groups, disability accommodation
Employee development and educationTraining budget, career development, USR/sustainability promotion, research fund
Employee welfareHealthcare benefits, pension, awards, family care, maximum working hours
Transparency in employment practicesOpen information on recruitment, performance, salary, and management policies
USR/sustainability communication with employeesFormal and informal engagement mechanisms and frequency
Codes of conduct for employeesExistence of employee-facing USR/sustainability codes of conduct

Impact — Employees

IndicatorDescription
Employee satisfaction levelPercentage reporting high or moderate satisfaction
Employee participation in voluntary sustainability activitiesShare of employees involved in USR/sustainability volunteering
Staff turnover rate (normalised)Annual turnover: <5% / 5–10% / >10%
Women in management/senior positionsPercentage of female employees in leadership roles
Ethnic minority representation in senior positionsPercentage of racial/ethnic minority groups in management
Training hours per employee per yearAverage annual hours spent on development and education
Sustainability conference attendance per staffAverage number of sustainability-related conferences attended per staff member
Meetings with employee associations on sustainabilityNumber of formal engagement meetings with employee associations
Employees with disabilitiesNumber/percentage of staff members with disabilities
Workplace injuriesOccurrence of workplace injuries in the reporting year
Employees in sustainability-focused trainingShare of employees engaged in sustainability training and development
Research projects/papers on sustainabilityPercentage of research output with a sustainability focus
Process – Practice Impact Funding Bodies 9 indicators

Practice — Funding Bodies

IndicatorDescription
Regular communication with government/funding bodiesFrequency of meetings, information dissemination, and financial transparency
Regular financial auditsFrequency of external financial audits
Participation in government-sponsored programmesSocial, philanthropy, environmental, education, and research programmes
Provision of government-sponsored programmesUniversity-delivered programmes sponsored by government/funding bodies
Advocacy of USR/sustainability to policy makersInitiatives influencing business, social, environmental, and education policy

Impact — Funding Bodies

IndicatorDescription
Meetings with government/funding bodies on sustainabilityNumber of formal sustainability meetings with funders
Management reports to government/funding bodiesNumber of sustainability reports submitted to funders
Sustainability initiatives supported by fundersNumber of initiatives co-supported with government/funding bodies
Sustainability policy proposals to fundersNumber of policy initiatives proposed to government or funding bodies
Process – Practice Impact Peer Universities 10 indicators

Practice — Peer Universities

IndicatorDescription
Fair competition practicesFair conduct in student admission, staff recruitment, research, and education
Joint USR/sustainability initiativesCollaborative social, environmental, research, and education programmes
Communication and engagement with peer universitiesFormal and informal channels and frequency of engagement

Impact — Peer Universities

IndicatorDescription
Experience sharing on sustainabilityWhether experience-sharing on USR/sustainability takes place with peers
Attendance at joint sustainability conferencesNumber of joint conferences or seminars attended with peer institutions
Joint sustainability classesExistence of co-taught sustainability courses with peer universities
Sustainability-focused exchange programmesExchange programmes with an explicit sustainability focus
Joint education programmes on sustainabilityEnrolment in shared sustainability education programmes
Joint sustainability initiativesNumber of collaborative sustainability projects with peers
Joint social projects with peersNumber of joint social responsibility projects
Process – Practice Impact Community 18 indicators

Practice — Communities

IndicatorDescription
University philanthropy to communitiesFrequency and nature of philanthropic activities
Support for local employmentPreference for local hires, people with disabilities, immigrants, veterans, ethnic minorities
Voluntary USR/sustainability serviceVolunteering, environmental protection, and care for disadvantaged groups
Sponsorship of USR/sustainability activitiesSponsorship of social responsibility and environmental protection activities
Communication and engagement with communitiesFormal and informal mechanisms and their frequency
Joint initiatives with communitiesSocial, environmental, research, and education collaborative projects

Impact — Community

IndicatorDescription
Number of donations to communitiesMonetary and in-kind donations made in the reporting year
Community projects supportedTotal number of community projects the university supported
Long-term community projects (3+ years)Number of ongoing projects sustained for three or more years
Community projects with NGOsJointly organised projects with non-governmental organisations
Community projects with businessesJointly organised projects with the business community
Staff participation in community servicesPercentage of staff engaged in community sustainability services
Staff hours in community sustainability servicesAverage hours per employee per year in community service
Media coverage of community activitiesNumber of media reports about the university's community sustainability work
Community complaints on sustainabilityPresence of complaints from the community regarding sustainability
Business information sessions on sustainabilitySessions sharing and promoting sustainability with the business community
Knowledge transfer projects to business communityProjects involving sustainability knowledge transfer to businesses
Business endowments for sustainabilityNumber of endowments from the business community for sustainability programmes
Process – Practice Impact Environment 16 indicators

Practice — Environment

IndicatorDescription
Environmental management policiesExistence of formal environmental management policies
Environmental management systemEstablishment of a formal environmental management system
Environmental monitoring systemsSystems for ongoing environmental performance monitoring
Environmental performance indicators trackedEnergy, water, waste, emissions, biodiversity, and other metrics actively measured
Communication on environmental practicesMechanisms for sharing environmental performance with stakeholders

Impact — Environment

IndicatorDescription
Energy consumption reductionPercentage change in energy use compared to previous year
Water consumption reductionPercentage change in water use compared to previous year
Indoor air qualityWhether indoor air quality has improved
Recycling rateCurrent recycling rate (0% / 0–20% / 20–40% / >40%)
Reduction of solid waste to landfillsPercentage decrease in landfill-bound solid waste
Reduction of hazardous waste disposalPercentage decrease in hazardous waste disposal
Environmental programmes organised/sponsoredNumber of environmental programmes run or supported
ENGO collaborationsNumber of collaborations with environmental NGOs
GHG emissions reductionPercentage reduction in greenhouse gas emissions year-on-year
Increase in greenery areasWhether campus green space as a share of total area has grown
Complaints related to environment and pollutionPresence of environmental or pollution-related complaints
Process – Practice Impact Suppliers 12 indicators

Practice — Suppliers

IndicatorDescription
USR/sustainability criteria in procurementApplication of sustainability standards in supplier selection and contracts
Supplier USR/sustainability policyFormal written policy governing supplier sustainability conduct
Monitoring supplier sustainability performanceAudits, inspections, and submission of CSR/sustainability information by suppliers
Communication mechanisms with suppliersFrequency of calls, site visits, meetings, online communication, and feedback
Materiality of supplier engagementNature and significance of sustainability engagement with suppliers

Impact — Suppliers

IndicatorDescription
Local supplier sharePercentage of suppliers that are local (<50% / 50–80% / >80%)
Long-term supplier share (3+ years)Percentage of suppliers with relationships of 3 or more years
Meetings and inspections with suppliersNumber of monitoring interactions with suppliers in the year
Suppliers with SER collaborationPercentage of suppliers engaged in social/environmental responsibility work
Complaints about suppliersNumber of complaints about suppliers lodged by students or employees
Complaints from suppliersNumber of complaints received from suppliers
Supplier violations of regulations/contractsNumber of documented supplier violations

Tiers of Performance

Index universities are categorised into 6 tiers based on scores attained, each tier representing the level of achievement in their sustainability journey.

USI Score Tier
90 – 100 Global Icon
80 – 89 Impact Leader
70 – 79 Model Achiever
60 – 69 Proactive Advocate
50 – 59 Committed Partner
Below 50 Emerging Follower

Research Process

Research Process diagram

Report

Access the full University Sustainability Index report for detailed findings, rankings, and analysis.

View Full Report