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Health and Community Service

Health Service for the Aged

Elderly Health Service

This service is provided by the Department of Health. It is divided into the following 2 types of services.

General Outpatient Clinic

This type of service is operated by Hospital Authority and some private hospitals. List of general outpatient clinics with contact information

Specialist Outpatient Clinic – Geriatrics

This type of service is operated by Hospital Authority and referral from doctor is needed for receiving this service.

Related websites for elderly health service:

  Elderly Health Service, Department of Health

  Hospital Authority

  Rehabaid Multilingual Database on Healthy Living

  Registered Healthcare Institutions

  Hong Kong Doctors Homepage

  Search for Registered Doctors

Community Support Service

Community Support Services are provided by governmental departments (i.e. Social Welfare Department, Housing Authority) and non-governmental organizations to help the elderly in need remain living in the community as well as provide support to their carers. It includes variety types of service as follows:

Center-based Service:

Neighbourhood Elderly Centre (NEC)

Social Centre for the Elderly (S/E)

District Elderly Community Centre (DECC)

Day Care Centre/Unit for the Elderly (D/E)

Support Teams for the Elderly

Home-based Service:

Integrated Home Care Services

Enhanced Home and Community Care Services (EHCCS)

Home Help Service

Service for the Carers:

Carer Support Service

護老者加油站 (聖雅各福群會)

Community Rehabilitation Network

Care For The Elderly Website

自助式健康自學/教材套- 認識精神壓力  

Other Social Services:

Holiday Centre for the Elderly

Senior Citizen Card Scheme

Opportunities for the Elderly Project

Elderly Commission

Financial Assistance:

Comprehensive Social Security Assistance (CSSA) Scheme

Social Security Allowance (SSA) Scheme

Housing Assistance:

Priority Schemes for Elderly (Housing Authority)

Senior Citizen Residences (Housing Society)

Continued Education for Seniors:

Discount Scheme for age of 50 or above (CU School of Continuing and Professional Studies)

Third Age Learners Series (HKU SPACE)

明愛長青學院 (明愛安老服務及明愛成人及高等教育服務)

耆康學院 (香港耆康老人福利會)

長者天空互動教室 (香港基督教女青年會)

老有網 (長者網絡發展協會)

長青學堂 (聖雅各福群會)

Safety-related Service:

The PE Link Service (Senior Citizen Home Safety Association)

Emergency Alarm System (Housing Authority & Housing Department)

Free Publications for Seniors / Carers:

長者健康專訊 (衛生署)

松柏之聲 (聖雅各福群會)

老吾老 (救世軍護老者服務)

老訊 (長者網絡發展協會)

Suicide Prevention & Elder Abuse

Suicide Prevention & Counseling Hotlines:

Organization / Service

Tel No.

Service Hour & Nature

Suicide Prevention Service

2382 0000

24-hour suicide prevention hotline

The Samaritans Hong Kong

2896 0000

24-hour multi-lingual suicide prevention hotline

The Samaritan Befrienders Hong Kong

2389 2222

24-hour suicide prevention hotline

Elderly Suicide Prevention Hotline

2382 0881

Mon – Sun (public holidays as usual)

9:00am to 3:00am

Provide emotional support & referral services to professionals for those elderly identified to have suicidal tendency or depressive mood

Elder Ring

1878 238

Mon – Sun (public holidays as usual)

12:00 noon to 8:00pm

Provide timely support, counseling & referral services for elderly

Elder Abuse

What is elder abuse?

According to the ‘Protocol on Handling Elder Abuse Cases' issued by the Social Welfare Department, elder abuse is defined as the commission or omission of any act that endangers the welfare or safety of the elders. There are several types of elder abuse:

  • Physical abuse – any act of violence which causes injury or physical discomfort to an elder such as slapping, pushing and beating.
  • Psychological abuse – any behaviour or attitude which impairs the psychological health of an elder. It includes humiliation, scolding, isolation, intimidation, infringement on privacy, unnecessary restriction on freedom of movement, etc.
  • Neglect – failure to provide for the basic needs of an elder such as adequate food, clothing, shelter, medical & nursing care, medicine or auxiliary equipment based on medical advice.
  • Financial abuse – any act which deprives an elder of his/her property such as getting money, property or asset without the elder's knowledge and consent.
  • Abandonment – any act which the caregiver or guardian deserts an elder without justifiable reasons and thus impairs the physical or psychological health of the elder.
  • Sexual abuse – any sexual assault towards an elderly such as exposure of sexual organ, forcible touching and unwanted sexual activity.

For detail information on definition, types, risk factors and indicators of elder abuse, please refer to the ‘Protocol on Handling Elder Abuse Cases' issued by Social Welfare Department in December, 2003.

Elder abuse in Hong Kong

In Hong Kong, an elder abuse registry named ‘Central Information System on Elder Abuse Cases' has been launched since March, 2004 to collect information on elder abuse cases. There were 528 elder abuse cases reported in 2005 and 329 cases reported in 2004 with 60% increase in the cases . The increased cases mainly involve 'non-relative' abusers, with 20 times more than previous year (i.e. from 10 to 200 cases) and 65% out of the abusers are friends or neighborhoods.  There is only slight increase, from 319 to 328 cases, in the group of 'relative' abusers and 60% of the abusers are spouses. The cases in which the abusers are daughters-in-law is decreased from 37 to 16. Physical abuse is the most common type of abuse followed by financial abuse among these cases. The abused are mainly female.  A survey on elders' life experience conducted by Hong Kong Christian Service in 2002 also revealed that about 25% of the respondents aged 60 or above has encountered at least one type of the abuses.

How can elder abuse be prevented?

In order to prevent elder abuse, the contributions from elders, families & caregivers and service providers are of equal importance. Below are some suggestions to reduce the risk of elder abuse.

  From the perspective of elders:

  • Know an individual's rights and increase awareness towards elder abuse.
  • Stay active and maintain or expand your social network to avoid isolation.
  • Share your problems and feelings with someone you trust.
  • Seek help if you are being abused or in doubt. The problem could not be resolved by toleration. Community resources are available for crisis intervention, education and inquiry.

  From the perspective of families & caregivers:

  • Have good communication with the elders and show acceptance to the elders' conditions.
  • Equip yourself with knowledge and skills in caring for the elders.
  • Get help whenever necessary. You can make use of social support services such as support groups, home care service, day care service and respite care to reduce burden in care giving.
  • Stay healthy and maintain optimal physical and psychosocial health in order to cope with stress.

  From the perspective of service providers:

  • Have a guideline on identifying, handling and monitoring elder abuse cases in your institution. You could make a reference from the ‘Protocol on Handling Elder Abuse Cases' issued by Social Welfare Department.
  • Increase the awareness of staff and service recipients (elders, caregivers, volunteers & citizens) towards elder abuse.
  • Provide adequate community and support services to the caregivers. Communication skills, conflict resolution and techniques for dealing with difficult behaviours should be highlighted for those in need.

Community resources

Organization / Service


Nature of Service

Social Welfare Department

2343 2255

One-stop hotline service

Caritas Family Crisis Support Centre


Crisis intervention, counseling short-term refuge service & referrals to community resources

Harmony House

2522 0434

Man Hotline:
2295 1386

Short-term refuge service, counseling, referrals to community resources & after-care service

Christian Family Service Centre

2787 6865

Short-term refuge service, counseling, support group for women being abused

Related website for suicide prevention & elder abuse / 防止長者自殺及虐老相關網頁

Local links / 本地相關連結:

International links:

Rehabilitation Equipment for Elderly     Download Powerpoint

Protective devices for elderly (hip protector, hand mitt, heel protector, PEG belt)

Information provided by Occupational Therapy Department, Shatin Hospital 





You can approach occupational therapists in hospitals for details of the above protective devices

Related websites for rehabilitation equipment:

  ♦ 租借護老復康用具 (護老者加油站)

  ♦ Rehabaid Multilingual Database on Healthy Living

  ♦ Special products for elderly with dementia (Jockey Club Centre for Positive Ageing)

Links to Non-governmental Organizations Providing Community Support Services to Elderly 

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