11
SPOTLIGHT
APR 2015
UMP
大學廣場
POSITIVE THINKING
+
COMMUNICATION
EMOTION CONTROL
The Art of
Leadership
:
How NLP helps
Mr. Alex Lam, Certified Trainer and Master Practitioner of NLP
I
s a good leader always the most experienced person in the team? Are you going to apply for a management
trainee position but not yet ready to be a team leader in the workplace yet? If you say ‘YES’ for both questions,
you may wish to know more about Neuro-linguistic Programming (NLP)*. One’s leadership does not solely
depend on work experience; it could be developed while you are communicating with others. Leadership is not
about authority, it is about consolidating the effort and strength of the team towards the goal. Many useful NLP
skills can be applied in strengthening your leadership skills, for example:
At the workplace, it is common for us to encounter difficult team-players (e.g. dominant people, irresponsible
people, emotional people, etc.), but the contribution of these team-players cannot be disregarded. A good
leader can always:
Lastly, a good leader will unleash the potential of
the team-players. Understanding the mindset and
underlying needs of the team players will definitely
help you to lead the team better, easier despite your
limited working experience!
*NLP (Neuro-linguistic Programming) is a kind of behavioral
psychology, which has a set of effective techniques related
to communication, emotion control and positive thinking. It
aims to generate more choices to reach a desired outcome
by enriching our dimensions of thinking.
Career Planning and Development Centre has collaborated
with Mr. Alex Lam to conduct a series of NLP workshops on
the campus all year round. Mr. Lam is a Certified Trainer
and Master Practitioner of NLP, an Accredited Mediator, a
Licensed Corporate Trainer and a Certified Hypnotherapist.
He has been providing NLP trainings on interview skills,
creative thinking skills, communication and leadership skills
in various universities and professional organizations in
Hong Kong. Stay tuned at
for
the upcoming workshops!
•
Positive Intention Identification
: It is believed that all
behaviours have a positive intention behind, these
underlying concerns, or positive purposes, must be
acknowledged and addressed in some way, in order
to successfully handle a resistance or limiting belief.
•
Emotion Acknowledgement
: Awareness of acknowledging
one
´
s emotion can help creating rapport that brings trust,
harmony, and confidence in a relationship.
•
Pace and Lead
: People are more willing to be led if they
have been adequately paced by being acknowledged
and recognized.
•
Sponsorship skills
: When people know that they have
valued and being valued, they secure a strong sense of
satisfaction and will be easily motivated. Offer
｀
Like
´
as
generous as you are in Facebook!
Identify
the needs of the team-players and
motivate them accordingly
If a careless team-player always wishes to leave
office on time, the leader may say: ‘If we do the job
carefully, we won’t need to re-do and all of us can go
home earlier.’
Acknowledge
the emotion of the team
If a team-player becomes emotional in a meeting,
the leader may say ‘I understand that you wish
people to understand your concern. Shall we have
some ice drinks before we discuss further?’
Use
the most appropriate words to enhance the
sense of belongings of the team-players and
pass the glory on to the team
A poor leader may say: ‘Finish all the work for me
before tonight!’; An inspiring leader may say: ‘Let’s
work together and finish our job tonight!’
